Although we do not provide preview versions of our materials, you may return products within 30 days of the invoiced date for a refund, credit, or exchange, as long as the items are returned in resalable (new) condition, and a copy of the invoice is included.

The exceptions to this policy are all videos/DVDs with the codes (at the bottom of the product page) ICC, IFH, IAIM, and IAIMD, which are nonreturnable.

Please address all returns to:
Returns Department
Impact Publications
7820 Sudley Road, Suite 100
Manassas, VA 20109

To be properly credited, ship the item by a traceable shipping method (UPS, FedEx, or registered/certified USPS) and pack the item carefully to prevent damage.

You are responsible for shipping costs in both directions – to and from our warehouse. We issue credits, refunds, and exchanges upon request.