By Robert Alberti and Michael Emmons
#9265 This assertiveness training book, now in its 10th edition, helps readers develop more effective self-expression with detailed procedures, examples, and exercises.
The book has been completely revised to include fresh material on assertive expression in email and social networks, what to do when assertiveness doesn’t work, anger expression, persistence, treatments for social anxiety, giving and receiving criticism, facial expression research, social intelligence, personal boundaries, components of assertive behavior, and recent brain research.
312 pages. Softcover. 2017.