#4808. You may know which fork to use, but do you know how to make an introduction? What about the do’s and don’ts of a business luncheon? Or the proper way to address supervisors? At home, in school, on the job, with friends, are you always confident you’re on the right etiquette page?
Now you can be. This practical guide to everyday etiquette covers it all, from handling a phone call to assisting a customer, to maintaining a friendship to dining with new acquaintances. You’ll get useful advice to be at ease in almost any situation.
Viewing time: 22 minutes, with instructor’s guide. Suitable for Grades 8 to adult. 2004.