Mastering Career Skills: Communication Skills

Description

Helps students and others understand how important solid communication skills are for thriving in the workplace. By outlining techniques for conducting structured and productive meetings and communicating effectively with co-workers, this book teaches the skills you will need to succeed in your career.

Featuring a wealth of material, including case studies, photographs and figures, as well as exercises and sidebars, this is a must-have resource. Additional features include contemporary technology references, a glossary, a bibliography, and a list of websites for further research.

Topics include:

• Conversational skills
  
• Listening skills
  
• Speaking skills
  
• Writing skills