Helps students and others understand how important solid communication skills are for thriving in the workplace. By outlining techniques for conducting structured and productive meetings and communicating effectively with co-workers, this book teaches the skills you will need to succeed in your career.
Featuring a wealth of material, including case studies, photographs and figures, as well as exercises and sidebars, this is a must-have resource. Additional features include contemporary technology references, a glossary, a bibliography, and a list of websites for further research.
- Conversational skills
- Listening skills
- Speaking skills
- Writing skills