Managing Conflict Resolution (Video)

$99.95$179.00

As we all know, life is filled with both beneficial and harmful forms of conflict. Students learn about both types in this video, which illustrates ways to use conflict constructively while avoiding violence, alienation, and resentment.

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Description

#8180  As we all know, life is filled with both beneficial and harmful forms of conflict. Students learn about both types in this video, which illustrates ways to use conflict constructively while avoiding violence, alienation, and resentment.
Beginning with the notion that we deal with conflict largely through patterns learned as children, the program explores four behaviors that push conflict into the destructive zone:
  • miscommunication
  • demonizing
  • refusal to negotiate
  • kitchen sinking or pulling past events and unrelated frustrations into a present disagreement
The pitfalls of a conflict loop are discussed. Mediation, including peer mediation and the third side method of negotiation, is also examined.
Through this program, viewers gain an understanding of the potential rewards of recognizing an opponents needs as well as ones own.
Viewing time: 30 minutes. Closed-captioned. 2011.
Format/purchase options: Streaming Video, 3-Year Subscription ($99.95); DVD ($99.95); and Streaming Video + DVD ($179.00).
Click here to view a video clip.
Click here to download a free instructor’s guide.
IFH
#42092
1020

Additional information

8180

Streaming Video, 3-Year Subscription, DVD only, Streaming Video + DVD

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