#7688 Highlighting the idea that a major part of good communication is good listening, this program enables viewers to improve their listening skills and comprehend essential information.
The video identifies the best methods for giving co-workers and others the attention they deserve and provides 8 simple tips that viewers can use to sharpen their ability to concentrate.
These include learning to focus, taking proper notes, putting emotions on hold, avoiding biases and stereotypes, finding a point of interest in a dull but important conversation, and more.
This product is part of the series Communication Essentials. Viewing time: 20 minutes. Closed-captioned. © 2010.
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