Emotional Intelligence (DVD-ROM)

$99.95$459.00

This video reveals the secrets of Emotional Intelligence (EI) the ability to stay calm and in control of every situation and explains how to use this skill to take your career to the next level.

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Description

By Debra Fox
#6369   The workplace can be very challenging to navigate, requiring us to use our emotional intelligence to avoid pitfalls and office-related conflicts. This 90-minute video reveals the secrets of emotional intelligence (EI) the ability to stay calm and in control of every situation and explains how to use this skill to take your career to the next level. Viewers will learn:
  • The 5 attributes that comprise EI for leadership
  • How to properly manage relationships in order to move a team of people in the desired direction
  • The drawbacks of viewing your emotions as liabilities
  • The benefits of emotions serving as assets
  • How to break down the SELF Personality Profile and let it guide how you interact with others
  • Proven techniques and strategies that help you better harness your emotions
  • The keys to recognizing nonverbal communication messages
  • Active listening strategies to help you understand what is really being said
  • How to respond when you want someone to change their behavior
  • Techniques for relaying bad news that can help you improve rapport and build consensus
The program consists of 5 modules:
  • Module 1: Using emotional intelligence to your advantage
  • Module 2: Emotions as valuable assets
  • Module 3: Personality styles and their effects on EI
  • Module 4: Social awareness: embracing different perspectives
  • Module 5: Preparing for – and responding to – emotional situations
Total viewing time: 90 minutes. The disk includes a viewers guide and assessment in PDF format. $149.95. SPECIAL: 5 copies for $699.00.
This video is part of Mastering and Using Emotional Intelligence in a Multi-Generational Workforce.
ISPa
#10-9127
0220

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6369

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