Description
#6277 One of the most important skills teens must learn in order to be successful at work is communication. Using illustrative vignettes demonstrating good communication, this program covers such topics as:
- introductions and titles
- phone etiquette
- asking questions
- active listening
- using “I” messages
- communicating a positive attitude
Suitable for grades 7-12. Viewing time: 20 minutes. The accompanying CD includes a teacher’s guide. 2006.
This item is part of Career Education Series.
ICBC
0320
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