Description
These posters focus on workplace etiquette basics. $59.95 for the set of five 17″ x 22″ posters. The text below appears on the posters. Click on the poster titles to view the posters.
- Introductions
- Make sure people know one another
- When you introduce, provide additional information for an easy conversation starter
- Greeting Tips: greet others enthusiastically, smile warmly, make eye contact, maintain good posture and open body language
- Be prepared, review the names of guests or business associates
- Etiquette and Technology
- Keep your volume down
- Identify yourself when you are calling others
- Return phone calls promptly
- Address and sign all emails
- Don’t type your email in all CAPS
- Ask for permission to get a person on speaker phone
- Do your personal correspondence on your own time
- Language
- Good grammar helps communicate a positive image of yourself and the company
- Interrupting is a no-no. Always apologize if you do interrupt
- Keep comments positive and speak well of your company and your customers…do not get in the trap of criticizing others
- Manners
- Keep your work area clean…and clean up after yourself in the lunch/break area
- Ask before borrowing anything and then promptly return the item
- Give credit and compliments
- Apologize sincerely
- Good or bad – accept responsibility
- Remember the Basics
- Be polite…say please and thank you
- Respect others
- In an office situation, keep noise level down, do not disturb others
- Use deodorant, practice good hygiene!
- Dress neatly and conservatively
ISC
1007
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