6 Ways to Resolve Conflict (DVD)

$129.95$194.93

Conflict occurs in all types of situations and can have an enormous effect on productivity and morale. This program teaches six practical techniques you can implement immediately to help you achieve effective results.

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Description

#5434. Resolving conflict is one of the most important – yet elusive – skills people need. Conflict occurs in all types of situations and can have an enormous effect on productivity and morale. This program teaches six practical techniques you can implement immediately to help you achieve effective results. Topics include looking inwards, identifying another’s style, using communication skills, using reflective questions, using positive reinforcement, and using a logical approach.
Viewing time: 14 minutes. Closed-captioned. 2001. Purchase options: DVD ($129.95), 3-year Streaming ($129.95), or DVD and 3-year Streaming ($194.93).
Click here to view a video clip.
Click here to download a free instructor’s guide.
IFH
1119

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5434

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