Ronald L. Krannich, Ph.D.
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Sales and Service Masterclass (DVD series)
A practical eight-part video series helps students, clients, and employees develop sales and service skills.
Your Price: From $129.95 to $1,299.50

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Detailed Description

 
A practical eight-part video series helps viewers - students, clients, employees - develop sales and service skills. Peter Quarry, psychologist, hosts a panel of experts who workshop a myriad of sales and service issues in this series. Each program is packed with examples and techniques, perfect for group training and self-development.
 
In English, with English-language subtitles. Viewing time: 12-16 minutes each. 2009. Can purchase each video separately, or the complete series for $1,299.50; please see the Product Options box above when ordering.
 
Titles are:
  • What Customers Love and Hate
    Click here to view a video clip.

  • Selling Yourself First
    Click here to view a video clip.

  • Presenting With Impact
    Click here to view a video clip.

  • Overcoming Objections
    Click here to view a video clip.

  • Closing the Sale
    Click here to view a video clip.

  • The Phone as a Friend
    Click here to view a video clip.

  • Managing Difficult Customers and Complaints
    Click here to view a video clip.

  • Working Constructively in a Sales Team
    Click here to view a video clip.

IFH
#49838
 
 
 

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