By Lorrainne Bilodeau

You've managed your anger. How do you deal with theirs? A stressed spouse, an irritable child, an irate customer, a potentially dangerous driver - they're mad, and how you react might make all the difference in a day, a relationship, a life.

 

With this thoughtful and practical book as a guide, you'll learn what to do when anger erupts. An enlightening how-to manual, this easy-to-use workbook combines up-to-date information with questions and exercises to help you recognize, understand, and respond to other people's anger in positive, effective, and constructive ways.

 

Whether it's a peer, a child, a teenager, your closest friend, or a total stranger who's putting you on the spot, you'll have at your fingertips the tools, techniques, and know-how to defuse anger, work through it to greater intimacy, or sense when it's best left alone.

 

272 pages. Softcover. 2001.

IHZ

#1781

0111