Are your communication skills holding you back? Do you have the tools to make a strong impression and achieve the results you want? In this information age, less-than-polished communication skills can be hazardous to your career, your relationships, and your happiness.

This program will help you build your skills and increase your communication success. Here's what you'll learn:

• Listening techniques that make communication a two-way street
  
• Ways to become more assertive without offending others
  
• Body language skills that persuade others to believe in you
  
• Positive steps for solving problems and resolving conflict
  
• Powerful processes for defusing unwarranted criticism
  
• And much more!

Includes a 60-minute DVD, an Interactive Handbook, a Facilitator's Guide, and a Participant's Guide.

See also 60-Minute Job Success Series and 60-Minute Self-Renewal Series.

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