By Barbara Pachter, with Ellen Schneid Coleman

For anyone who's breaking in, moving up, or just trying to make a great professional impression, this essential guide offers real-life anecdotes and advice to help you build competence and confidence in the tricky arena of modern business etiquette.

You'll read about:

• "Blunder Busters" - proven strategies to help you tackle anything from office dating to business lunches
  
• "Sir, your fly is unzipped!" - the art of verbal diplomacy
  
• Contemporary guidelines for goof-proof e-mail
  
• The top 10 career killers and how to beat them
  
• Global gaffes: easy ways to avoid embarrassment overseas
  
• Grace under fire-surviving dining disasters, party faux-pas, and everything in between