Highlighting the idea that a major part of good communication is good listening, this program enables viewers to improve their listening skills and comprehend essential information.

 

The DVD identifies the best methods for giving co-workers and others the attention they deserve and provides 8 simple tips that viewers can use to sharpen their ability to concentrate.

 

These include learning to focus, taking proper notes, putting emotions on hold, avoiding biases and stereotypes, finding a point of interest in a dull but important conversation, and more.

 

This item is part of the series Communication Essentials. Viewing time: 20 minutes. In English, with English subtitles. 2010.

 

Click here to view a video clip.

 

IFH

 

1110