Ronald L. Krannich, Ph.D.
Welcome to Impact Publications, your one-stop center for thousands of life-changing resources on employment, education, life skills, and travel. Since founding the company in 1982, my mission has been very clear: produce and distribute the best resources to help individuals and institutions transform lives.
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Human Resources & Managers

Displaying products 1 - 50 of 50 results
Advanced Sales Techniques (DVD)
Your Price: $129.95
Advanced Sales Techniques (DVD)
Viewers learn how to overcome six challenges typically faced by experienced salespeople, including lack of time, lost confidence, selling to multiple decision makers, how to improve presentations, difficulty with negotiation, and how to write a proposal.
Best 10 1/4 Tips for Driving Co-Workers Crazy (DVD)
Your Price: $98.00
Best 10 1/4 Tips for Driving Co-Workers Crazy (DVD)
This DVD shows how a having a positive attitude, a willingness to give a little, and a well-developed sense of humor can go a long way in getting along with co-workers.
Brilliant Public Speaking (DVD)
Your Price: From $169.95 to $305.95
Brilliant Public Speaking (DVD)
The fear of public speaking is said to be even stronger than the fear of death. The good news is that public speaking is something that a person can learn - and excel at.
Bullying and Respect in the Workplace (video)
Your Price: From $60.00 to $349.00
Bullying and Respect in the Workplace (video)
Have respect and good manners begun to slip in your workplace? This workplace bullying training video is designed to help you stop abusive behavior and maintain respect and good manners among your employees.
Communicating With Confidence (DVD)
Your Price: $99.95
Communicating With Confidence (DVD)
Some people are very good at interpersonal office communication; others aren’t at all. This video helps you learn what it takes to be an ELECTRIC communicator.
Conflicts in the Workplace: Sources and Solutions (DVD)
Your Price: From $60.00 to $199.00
Conflicts in the Workplace: Sources and Solutions (DVD)
Illustrates six powerful techniques to resolve conflicts in common workplace situations.
Customer Service Counts (DVD)
Your Price: $199.00
Customer Service Counts (DVD)
This DVD uses humor to show employees, both current and prospective, that being good at customer service (and taking pride in their work) is not only a job requirement but can be personally satisfying as well.
Customer Service Success Video Collection (DVDs)
Your Price: From $169.00 to $914.95
Customer Service Success Video Collection (DVDs)
This special collection of videos shows how individuals can best listen to and serve customers in a variety of settings.
Customer Service: The Telephone Connection (DVD)
Your Price: $199.00
Customer Service: The Telephone Connection (DVD)
Excellent telephone customer service doesn’t just happen. It requires dedication, skill - and enthusiasm. Your voice, responsiveness, and product knowledge are the only tools you have to convey the right impression on the phone.
Dealing With Difficult Employees (DVD)
Your Price: $99.95
Dealing With Difficult Employees (DVD)
This video program is full of easy-to-apply tips and tactics, illustrated by real-life scenarios, to help you deal better with difficult employees.
Dealing With Difficult People (DVD)
Your Price: $99.95
Dealing With Difficult People (DVD)
Anyone who can effectively deal with difficult people and situations enjoys a real advantage in the workplace. This video shows exactly what to say and do to defuse volatile situations and bring out the best in people, no matter how difficult they are.
Diversity and Inclusion: A Step-by-Step Guide (DVD)
Your Price: From $299.00 to $399.00
Diversity and Inclusion: A Step-by-Step Guide (DVD)
This program helps supervisors and managers create an inclusive environment in the workplace, where everyone is more open, respectful, and willing to help others.
Don't Hesitate, Communicate: Effective Communication in the Office (DVD)
Your Price: From $129.95 to $234.95
Don't Hesitate, Communicate: Effective Communication in the Office (DVD)
Set in an office, this video introduces viewers to the strengths and limitations of spoken, written, and visual forms of communication; common barriers to good communication; and ways to overcome those barriers.
Drug-Free Workplace: Setting the Standard (DVD)
Your Price: From $199.00 to $349.00
Drug-Free Workplace: Setting the Standard (DVD)
This program provides a dramatic and content-rich addition to required drug-free training programs. It also can be used to increase employee awareness in places where such training isn't required.
Earthquake Preparedness Training - Drop, Cover, and Hold (DVD)
Your Price: $169.00
Earthquake Preparedness Training - Drop, Cover, and Hold (DVD)
42 out of 50 states have communities in earthquake zones! This research-based earthquake safety training video, produced by a major corporate insurer, teaches employees how to react during an earthquake.
Effective Communication in Business (DVD)
Your Price: From $129.95 to $234.95
Effective Communication in Business (DVD)
This humorously surreal video tracks an employee who has overslept that morning around the office to make serious points about various aspects of communication.
Employment Laws: What Supervisors Need to Know (DVD)
Your Price: $299.00
Employment Laws: What Supervisors Need to Know (DVD)
This video about employment laws will help supervisors respond appropriately when faced with issues of fairness, scheduling, employee requests for leave or accommodations, and the challenges presented by social media in the workplace.
First Things First: Working Effectively in an Office (DVD)
Your Price: From $129.95 to $234.95
First Things First: Working Effectively in an Office (DVD)
Examining the work environment at two busy, technology-driven companies, this program helps employees who may not be familiar with an office setting develop a consistent and professional approach to their jobs.
Forklift Operation and Safety (DVD)
Your Price: $169.00
Forklift Operation and Safety (DVD)
Use this forklift training DVD to supplement your forklift safety program and help meet your driver safety awareness goals. It gives an overview of essential safety standards.
Harassment and Diversity Collection (DVDs)
Your Price: $1,659.00
Harassment and Diversity Collection (DVDs)
This collection of harassment and sexual harassment training videos will help you comply with legal requirements, and will also encourage employees to embrace their diverse workforce and celebrate the differences that make us all unique.
Harassment and Diversity: Respecting Differences (DVD)
Your Price: From $6.00 to $349.00
Harassment and Diversity: Respecting Differences (DVD)
Harassment is not just about sex. It can also be about race, religion, age, disabilities, and other legally protected characteristics. Harassment can occur in any job situation.
Harassment: Sex, Religion, and Beyond (DVD)
Your Price: From $289.00 to $525.00
Harassment: Sex, Religion, and Beyond (DVD)
An award-winning training program that shows bad behavior in the workplace is not OK - whether it applies to sex, religion, or anything beyond and whether it actually crosses the line into illegal harassment or not.
HazMat: What You Need to Know (DVD)
Your Price: $169.00
HazMat: What You Need to Know (DVD)
This video helps you meet mandated training requirements for OSHA’s revised GHS Hazard Communication Standard. Employees will learn how to safely handle hazardous materials.
High Impact Communication (DVD)
Your Price: $99.95
High Impact Communication (DVD)
In this 60-minute DVD-ROM, you’ll learn the secrets of high-impact written and spoken communication and how to apply them every day to achieve your goals, influence others and get results.
Hiring Success: A Step-By-Step Guide (DVD)
Your Price: From $6.00 to $169.00
Hiring Success: A Step-By-Step Guide (DVD)
Shows managers how to find the best candidate for every position they need to fill - how to determine which applicant is most likely to be successful in their organization and as part of their team.
How to Sell a New Idea (DVD)
Your Price: $129.95
How to Sell a New Idea (DVD)
This insightful video teaches viewers how to avoid the pitfalls and learn to sell a new idea in ten easy steps.
How to Write and Deliver Great Speeches (DVD)
Your Price: From $14.95 to $169.00
How to Write and Deliver Great Speeches (DVD)
The Toastmasters International Guide to Public Speaking
Human Resources Success Video Collection (DVDs)
Your Price: From $159.00 to $1,240.00
Human Resources Success Video Collection (DVDs)
Focusing on key legal and discipline issues in the workplace as well as critical hiring, performance appraisal, and firing processes, these programs belong in every human resources training library.
Leadership and Supervisory Skills Video Collection (DVDs)
Your Price: From $95.00 to $1,099.00
Leadership and Supervisory Skills Video Collection (DVDs)
These programs show how today's managers can become more effective in dealing with employees, from listening and motivating to supervising and team building.
Leading a Cross-Generational Workforce (DVD-ROM)
Your Price: $249.95
Leading a Cross-Generational Workforce (DVD-ROM)
This video course will provide understanding of generational trends which, in turn, will help you develop greater empathy for the reasons people may respond differently to the same situation.
Legal and Effective Hiring (DVD)
Your Price: $159.00
Legal and Effective Hiring (DVD)
A manager's guide to hiring by the rules and avoiding legal liability.
Manager and Friend: The Right Balance (DVD)
Your Price: From $129.95 to $234.95
Manager and Friend: The Right Balance (DVD)
This video shows how overall performance improves where effective relationships exist and managers must learn to exercise care with their work relationships.
Managing Generation Y (DVD)
Your Price: $129.95
Managing Generation Y (DVD)
This program helps viewers understand the characteristics of Generation X and baby boomers, the needs of Generation Y, and strategies for managing and making changes to attract and retain Generation Y.
Mastering and Using Emotional Intelligence in a Multi-Generational Workforce (DVDs)
Your Price: $379.95
Mastering and Using Emotional Intelligence in a Multi-Generational Workforce (DVDs)
These two great new videos give viewers a better understanding of the issues facing a multi-generational workforce and managing it successfully for the benefit of all.
Nurturing Leadership (DVD)
Your Price: From $129.95 to $234.95
Nurturing Leadership (DVD)
This video shows that while certain personality traits may influence leadership abilities, there are also leadership qualities that can be learned and nurtured.
Preventing Sexual Harassment Video Collection (DVDs)
Your Price: From $199.00 to $850.00
Preventing Sexual Harassment Video Collection (DVDs)
These four programs deal with sexual harassment in the workplace, including both employee and manager perspectives.
Reducing Absenteeism (DVD)
Your Price: From $129.95 to $234.95
Reducing Absenteeism (DVD)
Absenteeism is any leave not arranged in advance by the employee. It is a costly issue for organizations, but there are some steps you can take to help minimize it.
Safe Hiring: How You Can Avoid Bad Hires (DVD)
Your Price: From $10.95 to $159.00
Safe Hiring: How You Can Avoid Bad Hires (DVD)
Gives tips for screening out problem candidates and performing legal background checks.
Sales and Service Turn-offs (DVD)
Your Price: $129.95
Sales and Service Turn-offs (DVD)
So many people in sales and service get it all wrong. This program features the ten core principles of excellent service and the biggest customer turnoffs.
Sexual Harassment: A Commonsense Approach (DVD)
Your Price: From $15.00 to $399.00
Sexual Harassment: A Commonsense Approach (DVD)
Viewers will learn how to recognize sexual harassment, how to respond appropriately, and how to behave in compliance with the law and with the policies of the company.
Sexual Harassment: Training for a Harassment-Free Workplace (DVD)
Your Price: From $399.00 to $599.00
Sexual Harassment: Training for a Harassment-Free Workplace (DVD)
The goals of this program on sexual harassment are to improve behavior overall, encourage communication, and help create workplaces that are respectful, productive - and harassment-free.
Social Media at Work (DVD)
Your Price: $199.00
Social Media at Work (DVD)
Social media is everywhere - including our workplaces. Technology cannot be avoided, but it needs to be used wisely and appropriately. This video shows how it can be done.
Strategies for the Interviewer (DVD)
Your Price: From $89.95 to $161.95
Strategies for the Interviewer (DVD)
This program helps the interviewer determine what assets the potential employee possesses that fit the company's needs.
Successful Hiring and Firing Video Collection (DVDs)
Your Price: From $159.00 to $794.00
Successful Hiring and Firing Video Collection (DVDs)
These five programs assist employers, hiring managers, and HR professionals with two of the most difficult personnel decisions - hiring and firing.
Successful Termination (DVD)
Your Price: $169.00
Successful Termination (DVD)
Terminating employees can be the hardest part of management. This essential video will help managers terminate problem employees properly, and in compliance with the law.
Who Would You Fire? (DVD)
Your Price: From $99.00 to $169.00
Who Would You Fire? (DVD)
In this video, your students will get to decide which of six employees should be let go from a coffee shop.
Who Would You Hire? (DVD)
Your Price: From $99.00 to $169.00
Who Would You Hire? (DVD)
In this interactive career DVD, students watch 6 interviews, decide what the applicants did right and wrong and decide who they would hire. Then they’ll find out which candidate was chosen.
Who Would You Hire? First Impressions (DVD)
Your Price: $99.00
Who Would You Hire? First Impressions (DVD)
This DVD helps students learn the "do's" and "don'ts of interviewing and the importance of first impressions.
Work-Life Balance: Success and Happiness in an Always-Connected World (DVD)
Your Price: From $169.95 to $306.95
Work-Life Balance: Success and Happiness in an Always-Connected World (DVD)
Not so long ago, people used to go to school or work, then had the rest of the day to enjoy their personal lives. But in today’s always-connected world, work life and home life are blending.
Workplace Violence: The Early Warning Signs (DVD)
Your Price: From $199.00 to $355.00
Workplace Violence: The Early Warning Signs (DVD)
This video details the 10 distinct warning signs in the workplace that could foretell violence; in addition, it emphasizes the need for employees to speak up and get help if they notice anything that causes concern. Also available is a manager version.
 
 
 

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