By Loren B. Belker and Gary S. Topchik

A classic and practical guide to handling the challenges thrust upon the new manager. Wise counsel for all who manage others. The First-Time Manager explains how to:

• train yourself to see the "big picture"
  
• build confidence in yourself and your staff
  
• counsel employees and conduct performance appraisals
  
• manage problem employees
  
• and more