One of the most important skills teens must learn in order to be successful at work is communication. Using illustrative vignettes demonstrating good communication, this program covers such topics as introductions and titles, phone etiquette, asking questions, active listening, using "I" messages and communicating a positive attitude.

Suitable for Grades 7-12. DVD format only. 26 minutes. Includes teacher's guide. 2006.

ICBC

0909