Dealing with Conflict and Confrontation (video program) (DVD)

This 3-video program shows how to keep your cool, stand your ground, and resolve conflicts satisfactorily.

Dealing with Conflict and Confrontation (video program) (DVD)

This 3-video program (3 hours 35 minutes) shows how to keep your cool, stand your ground, and reach a positive resolution when conflicts arise. Learn techniques proven to work on a variety of conflicts. Helps dramatically improve relationships with teams, bosses, and other business associates, lower stress, and develop a sense of well-being. Includes 36-page workbook.
Highlights of the program include:

The two primary reasons conflicts occur (and how to see them coming)
Why people become enemies, and how to break the cycles that lead us to hostilities
When conflict is good: five ways conflict can actually benefit you and your organization
When conflict is bad: the five levels of escalation, and how to stop each from intensifying
When it's OK to give in and when you should stand your ground
How to "confront" people in a way that minimizes defensiveness and hostility
The best way to balance being firm with being conciliatory
Creative resolution: 3 surefire ways to break through impasses
Best ways to deal with dirty tactics, such as backstabbing, lying and sabotage
The five classic conflict-resolution strategies, and the pros and cons of each

ICT
1008

Price: $249.95
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Other Items from Anger/Bullying/Conflict

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  Dealing with Conflict and Confrontation (video program) (DVD) - This 3-video program shows how to keep your cool, stand your ground, and resolve conflicts satisfactorily.
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