Assertiveness has been a hot topic for a long time. And why not? People who master assertiveness skills go further — faster — in today's competitive business environment than those who react passively or aggressively to workplace challenges.

By applying the 12 powerful action steps outlined, you'll discover how to tap into your own capacity to be assertive. As a result, you'll increase your self-confidence, boost your effectiveness, and become more successful. Here's what you'll learn:

• The 3 R's to assertive success: roles, responsibilities, and relationships
  
• Why aggressive and passive behaviors damage your effectiveness
  
• How to respond positively to the negative messages others send
  
• Proven techniques for communicating more assertively
  
• Assertive ways to deal with a variety of difficult people and tough situations
  
• And much more!

60-minute DVD, Interactive Handbook, Facilitator's Guide and Participant's Guide.

This item is part of 60-Minute Self-Renewal Series.

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