Communication is the key to good relationships. This award-winning program demonstrates the impact of good and poor communication skills on work relationships and gives invaluable tips on how to improve verbal, nonverbal, listening, and written skills.

Covers everything from body language to specific etiquette governing electronic communications such as fax, e-mail, and voice mail. Culturally diverse.

Available in DVD format only. Viewing time: 27 minutes. 2000.

Click here to download the accompanying free instructor's guide.

IJW

0809